Konftel Telephone 300WX User Manual

The Konftel 300Wx User Guide  
ENGLISH  
 
TABLE OF CONTENTS  
Description  
2
Phonebook  
23  
General.................................................. 2  
Maintenance .......................................... 2  
Keypad.................................................. 4  
Display screen........................................ 5  
Navigation and selection in menus ........... 6  
Searching for contacts .......................... 23  
Adding contacts ................................... 23  
Editing contacts ................................... 23  
Deleting contacts...................................24  
Deleting all contacts ..............................24  
Displaying phonebook status...................24  
General  
7
Recording  
25  
Unpacking ............................................. 7  
Connecting and installing the unit ............ 8  
Select connectivity option........................ 9  
Using a computer ................................... 9  
Switching of Konftel 300Wx ...................10  
Recharging batteries ..............................11  
Starting a recording .............................. 25  
Mute function....................................... 25  
Hold.................................................... 25  
Ending a recording................................ 25  
Listening to a recording......................... 26  
Managing recordings............................. 27  
Adjusting the recording indicator............ 27  
Displaying recording feature status......... 27  
Connect to a DECT system  
Registration ..........................................12  
Answering and making calls 14  
12  
Settings  
28  
Answering calls......................................14  
Making calls..........................................14  
Making three-way calls (DECT)................15  
VoIP calls via a computer........................15  
Calls via mobile phones..........................15  
DECT................................................... 28  
Apperance ........................................... 29  
Date and time ...................................... 29  
Sound ................................................. 30  
Sleep mode...........................................31  
Software...............................................31  
Checking status.....................................31  
During a call  
17  
Adjusting the speaker volume..................17  
Muting the microphone ..........................17  
Placing a call on temporary hold .............17  
Ending calls ..........................................17  
Switching connections during calls ..........18  
Upgrading software  
Upgrading from a PC............................. 32  
Technical specifications 33  
Konftel DECT base station (accessories). 34  
Service and guarantee 35  
32  
Conference guide  
19  
Creating conference groups.....................19  
Making conference group calls................19  
Making a temporary conference group call  
(multi-party call) using the Instant Guide 20  
Displaying conference group participants 20  
Editing conference groups ......................21  
Deleting conference groups.....................21  
Delete all conference groups...................21  
Conference guide settings ..................... 22  
Displaying conference guide status......... 22  
1
 
DESCRIPTION  
GENERAL  
The Konftel 300Wx is a battery-driven wireless conference phone that can be connected  
to DECT systems, mobile phones or PCs. It can be connected to a Konftel DECT base  
station or any GAP-compatible DECT system.  
The conference phone has a host of innovative features:  
A fully wireless unit that provides talk time of up to 60 hours without having to  
recharge.  
OmniSound® HD audio technology.  
USB connectivity allows the phone to be used to make VoIP calls.  
The connectivity menu enables you to combine and switch easily between connectivity  
technologies – DECT, USB, mobile.  
Conference guide for easy set-up of multiparty calls.  
Record your meetings with an SD memory card so that you can listen to them later on.  
Expansion microphones can be added to increase the voice pickup range. (Optional.)  
Can be upgraded with smart features, making it future-proof.  
Two-year guarantee.  
MAINTENANCE  
Clean the equipment with a soft, dry cloth. Never use liquids.  
2
 
DESCRIPTION  
Speaker  
Microphone  
Display screen  
Keypad  
LEDs  
SD memory card  
port  
LEDs  
Flashing blue  
Steady blue light  
Flashing red  
Incoming call  
Call in progress  
Hold, microphone and  
speaker turned off  
Steady red light  
Mute, microphone turned off  
Security lock port  
Expansion microphone  
port  
Battery  
Mini USB port for  
PC connection  
Expansion microphone  
port  
Mobile phone  
connection  
Power supply port  
3
 
DESCRIPTION  
KEYPAD  
Navigation in menus  
Display of call list  
Menu  
Navigation in menus  
Display of call list  
Settings  
No/end/back  
Start/stop  
recording  
OK  
Yes/confirm choice  
Answer/connect calls  
During a call: Press to call a  
new person  
Increase volume  
Decrease volume  
End call  
On/off  
Conference  
Mute, the caller  
cannot hear you  
Automatic dialling of  
conference groups  
One press of this button will  
always connect all parties to  
a conference call  
Hold, puts a call  
on hold  
Alphanumerical buttons  
Connectivity menu  
Hold down a button for 2 seconds to  
open the phonebook  
Writing text  
Each button contains letters and characters – more than those shown on the button (see  
illustration below). Press the same button repeatedly to change to another character. If  
there are two letters under the same button that you want to enter one after the other, you  
need to pause slightly before entering the second letter.  
Press the  
button to delete the last character you entered.  
(space) . - 1  
A B C Å Ä Á À 2  
J K L 5  
D E F É È 3  
M N O Ö Ø Ñ 6  
W X Y Z 9  
G H I 4  
P Q R S 7  
T U V Ü Ú 8  
0
4
 
DESCRIPTION  
DISPLAY SCREEN  
On Hook  
Signal strength DECT  
Date  
Time  
Mains connected  
Fully charged  
Battery charging  
< 1 hr talk time  
Off Hook  
Call duration  
Recording indicator  
Connectivity menu  
Press  
to switch to and from this menu.  
Note that USB is automatically activated when connected. The  
alternative USB is only shown during a DECT call when it normaly is  
disabled.  
Menu  
Press  
to switch to and from a menu.  
Current menu  
Submenu  
Marked option – open by pressing OK button  
Scrolling list  
(indication of where the marked option is in the list or menu)  
List of setting options:  
Existing settings  
Marked option – select by pressing OK button  
List of names:  
Marked name – select by pressing OK button  
5
 
DESCRIPTION  
NAVIGATION AND SELECTION IN MENUS  
Press  
.
Select the option you want from the menu using the arrow buttons.  
Confirm by pressing OK to select the marked option.  
Cancel the setting or go back one level in the menu by pressing  
.
Quit the menu by pressing  
again.  
Note that after you have made changes to a setting, you must press OK to activate the  
setting.  
It is possible to open a menu option directly by pressing the number button that cor-  
responds to the position of the option in the menu (e.g. 2 to open PHONE BOOK and  
then 3 to select EDIT CONTACT).  
Menu tree  
CALL LIST  
OUTGOING  
INCOMING  
MISSED  
PHONE BOOK  
CONF GUIDE  
RECORDING  
SETTINGS  
DECT  
STATUS  
SEARCH CONTACT  
ADD CONTACT  
EDIT CONTACT  
ERASE CONTACT  
ERASE ALL  
SEARCH GROUP  
ADD GROUP  
EDIT GROUP  
ERASE GROUP  
ERASE ALL  
SETTINGS  
PLAYBACK FILE  
RENAME FILE  
ERASE FILE  
ERASE ALL  
SETTINGS  
REGISTER  
DE-REGISTER  
BASE  
PARK  
ERASE LISTS  
ACTIVATE DTMF  
MULTIKEY DIALING  
G722 CODEC  
STATUS  
STATUS  
APPERANCE  
STATUS  
LANGUAGE  
SCREEN TEXT  
LCD CONTRAST  
TIME DATE  
TIME  
TIME FORMAT  
DATE  
DATE FORMAT  
SOUND  
RING LEVEL  
KEY TONE  
EQUALIZER  
MOBILE LEVEL  
SLEEP MODE  
UPGRADE  
FACTORY RESET  
6
 
GENERAL  
UNPACKING  
Check that all parts are included in the package. If any parts are missing, please  
contact your retailer.  
• The Konftel 300Wx conference phone  
• Battery  
• Charging cradle  
7.5 metre power cable for charging cradle/Konftel 300Wx  
• AC adapter  
• 1.5 metre USB cable  
• Quick reference guides in different languages  
Packages with base station also include:  
• Konftel DECT Base station  
• AC adapter with 1.5 metre cable  
• 1.8 metre cable for line connection  
• Intermediate plugs for analogue connection  
• Quick reference guides in different languages  
7
 
GENERAL  
CONNECTING AND INSTALLING THE UNIT  
Open the battery cover and insert the battery as illustrated.  
Connect to a DECT system (see page 12), a mobile phone or a computer as illustrated.  
(An optional phone cable is required for connection to mobile phones.)  
Mini USB port for  
PC connection  
Place the conference phone in the middle of the table.  
Place the conference phone at least 20 cm from the users.  
8
 
GENERAL  
SELECT CONNECTIVITY OPTION  
The unit is default set for a DECT connection but it is possible to switch between and  
combine all available connectivity options.  
Press the  
key.  
Select the connection you want and press OK to confirm.  
The box in front of the selected option is filled in which indicates that this connectivity option can  
be used for calls.  
Press the  
key again to close the connectivity menu.  
Remove a connectivity option in the same way.  
If you have selected MOBILE, you connect the call on the mobile phone and via USB  
use a software program in the PC (see pages 15 and 16).  
You can add another connection or turn off a connection during a call.  
The USB connection is automatically activated when the cable is connected. You can  
manually switch off USB via this menu in offhook.  
USING A COMPUTER  
When connected to the PC, the Konftel 300Wx acts as a loudspeaker and microphone  
when making VoIP calls. To make a VoIP call, use Skype®, Microsoft Lync®, an online  
meeting service or some other VoIP (Voice over IP) software.  
Connect the Konftel 300Wx to a computer using the USB cable provided.  
Check that Konftel 300Wx USB Audio is set as the sound device in the computer’s  
settings.  
The computer’s operating system normally automatically selects the Konftel 300Wx as  
a speaker and microphone. If the Konftel 300Wx is not automatically selected as the  
audio device, you may have to open the computer’s settings and select Konftel 300Wx  
USB Audio.  
If you have an active application in the computer that is using the computer’s built-in  
speakers, it may be necessary to restart the program to switch to the new speaker  
(Konftel 300Wx USB Audio).  
The computer only activates the microphone in the Konftel 300Wx if there is a program  
running that uses the microphone. This means that the Konftel 300Wx usually acts as a  
normal computer speaker and that the audio processing in OmniSound® HD only is turned  
on when needed.  
9
 
GENERAL  
Using the Konftel as a conference unit  
When communication software or audio recording software is started on the computer, the  
Konftel 300Wx microphone is also activated. OmniSound® is now handling full duplex and  
echo cancellation. The blue LEDS on the Konftel 300Wx also light up at the same time.  
Note that you might need to turn off the automatic audio processing in some VoIP  
software (eg. Skype®). The audio processing shall be done by Konftel 300Wx for best  
audio quality.  
Disabling USB  
The USB connection is automatically activated when the USB cable is connected.  
If you choose to make a DECT call or answer an incoming DECT call, the USB connection  
is automatically put on hold. During the DECT call, you can manually choose to enable  
and disable the USB connection in the connectivity menu.  
Press the  
key.  
Select USB and press OK to confirm.  
Press the key again to close the connectivity menu.  
SWITCHING OF KONFTEL 300WX  
It is possible to switch off and on the unit.  
Press the  
key for 2 seconds.  
Press OK to confirm.  
The unit is turned off.  
It is possible to switch on the unit by pressing the same button again.  
10  
 
GENERAL  
RECHARGING BATTERIES  
The Konftel 300Wx lets you know when the battery’s remaining capacity is less than one  
hour of talk time. An audible signal is emitted and the LEDs flash three times. The battery  
recharging symbol on the display screen will also start flashing.  
Recharge the Konftel 300Wx by placing it on the charging stand.  
The battery can also be recharged by plugging the power cable into the Konftel  
300Wx.  
Batteries  
The battery has a button to display the battery’s remaining capacity.  
The Konftel 300Wx comes with a charged battery, but it may need recharging to full  
capacity depending on how long it has been in storage.  
A fully-charged battery provides talk time of about 60 hours or 20 days of standby time.  
The Konftel 300Wx automatically switches to sleep mode after a 40 minutes of inactivity.  
Warning!  
Do not attempt to open or modify the battery.  
Do not expose the battery to moisture or extreme heat.  
Extreme heat, short-circuiting or any attempt to modify the battery may cause it to  
ignite or explode.  
Only use the battery provided or a Konftel-recommended replacement battery.  
Battery charger (optional)  
The optional battery charger allows for external recharging of one or two batteries. Charge  
status is denoted by the LED for each charging channel on the charger. The LED is red  
during charging and green when the battery is fully charged. A red flashing LED indicates  
that the battery is damaged and must be replaced.  
11  
 
CONNECT TO A DECT SYSTEM  
The Konftel 300Wx connects to different makes of GAP-compatible DECT systems. The  
Konftel 300Wx plus Konftel DECT base station package provides a solution for offices  
without a compatible DECT system.  
REGISTRATION  
The Konftel 300Wx has to be registered with a base station before it can be used. Note  
that both the base station and the Konftel 300Wx have to be put into registration mode.  
Here we explain how to register in a Konftel DECT base station. To register your Konftel  
300Wx in other makes of base station, simply follow the same procedure. Please refer to  
your base station instruction manual or contact your company’s switchboard administrator  
if you are unsure.  
If you have purchased a Konftel 300Wx with a Konftel base station, the conference  
phone will already be registered with the base station. You will only need to register if  
you have purchased the base station separately or are using a different make of base  
station.  
Put the Konftel DECT base station in registration mode  
Hold down the key/LED on the base station for at least 3 seconds.  
The LED flashes rapidly.  
The base station is now in registration mode. Once registration has been completed, the LED will  
stop flashing. If the base station does not identify a DECT phone within 10 minutes, the registra-  
tion mode will switch off automatically.  
A Konftel DECT Base station is automatically set to registration mode when it is con-  
nected to the power supply.  
Key and LED  
12  
 
CONNECT TO A DECT SYSTEM  
Registering the Konftel 300Wx with a DECT base station  
Select  
Konftel 300Wx.  
> SETTINGS > DECT > REGISTER to start the registration guide in the  
Please note that you must confirm all your choices by pressing OK.  
Select base (1–4).  
Four base stations can be registered in the Konftel 300Wx. If no base station has  
been programmed, choose no. 1. Numbers being used are indicated by a filled box.  
Enter the base station’s security code (PIN code).  
The code is 0000 for the Konftel DECT base station. Check with your company’s  
switchboard administrator if a different DECT system is being used.  
The Konftel 300Wx is now in registration mode and is searching for a base station in registration  
mode. Wait until you receive confirmation that registration has been completed. (The base station  
has to be in registration mode.)  
Registration can be interrupted by pressing  
word SUCCESS will appear in the display.  
The Konftel 300Wx is now ready to use.  
. If registration was successful, the  
Please see page 23 for other menu options and settings.  
If registration was not successful  
If registration was not successful, the word FAILURE will appear in the display. Possible  
reasons for this:  
• Incorrect security code (check with your company’s switchboard administrator).  
• A PARK code might be needed (check with your company’s switchboard administra-  
tor). Activate PARK ( > SETTINGS > DECT > PARK) and try to register again using  
your PARK code.  
• No base station within range or not activated in registration mode.  
13  
 
ANSWERING AND MAKING CALLS  
ANSWERING CALLS  
A ring tone is heard and the blue LEDs start flashing.  
Press  
to answer.  
The LEDs show a steady blue light. The duration of the call is shown on the display screen.  
MAKING CALLS  
Dial the number.  
Press  
.
The number is called and the LEDs show a steady blue light. The duration of the call is shown on  
the display screen.  
Or:  
Press  
.
Dial the number.  
The number is called and the LEDs show a steady blue light. The duration of the call is shown on  
the display screen.  
Redialling  
Press an arrow button.  
The last number that you dialled appears on the display screen.  
Use the arrow buttons to look through previously dialled numbers.  
Press  
.
The number you select is dialled.  
Calling from the phonebook  
Please turn to page 23 for instructions on adding and updating contacts in the phone-  
book.  
Press and hold down a number button for two seconds.  
The phonebook appears on the display screen. The pre-programmed names appear in alphabetical  
order, starting with the number button’s first letter.  
Use the arrow buttons to look through the phonebook.  
Press  
.
The contact you select is dialled.  
14  
 
ANSWERING AND MAKING CALLS  
MAKING THREE-WAY CALLS (DECT)  
The simplest way to set up a multi-party call is to use the conference guide (see page 19).  
You can connect another party to an on-going call as follows. During a call, the  
acts as Flash/R-pulse, which means it transmits commands to the PBX.  
button  
This description applies for DECT calls only.  
Press  
.
during a call  
The calls is put on hold and a second dialling tone is heard.  
Dial the second participant’s number and wait for an answer.  
Press the  
button to connect all the meeting participants.  
VOIP CALLS VIA A COMPUTER  
For these instructions, it is assumed that the computer is turned on, the VoIP software  
(e.g. web meeting software or Skype®) is running, that the Konftel 300Wx is connected  
via the USB cable to the computer and that Konftel 300Wx USB Audio is selected as the  
sound device in the computer’s settings.  
Making VoIP calls  
Make the call (or answer an incoming call) using the computer’s VoIP software.  
The microphone is automatically activated and the LEDs show a steady blue light.  
Ending a VoIP call  
End the call in the computer’s VoIP software.  
The Konftel 300Wx now only functions as a speaker for the computer.  
CALLS VIA MOBILE PHONES  
For these instructions, it is assumed that the Konftel 300Wx is connected to a mobile  
phone via a cable (optional accessory).  
Select mobile as the telephone connection  
Press  
.
Select MOBILE.  
15  
 
ANSWERING AND MAKING CALLS  
The box in front of MOBILE is filled in which indicates that this connection can be used for call.  
Deselect the DECT connection in the same way if it is not going to be used.  
You can combine all available connectivity options.  
Press the  
key again to close the connectivity menu.  
Making calls using a mobile phone  
Press  
to activate Konftel 300Wx.  
Dial the number on the mobile phone as you normally would.  
The Konftel 300Wx now functions as a speaker and microphone for the mobile phone. The LEDs  
show a steady blue light.  
Ending calls  
End the call on the mobile phone.  
Press  
to inactivate the Konftel 300Wx.  
16  
 
DURING A CALL  
ADJUSTING THE SPEAKER VOLUME  
Adjust the speaker volume using the buttons  
and  
.
Adjusting the speaker volume when multiple connections are connected  
If you have selected multiple connections, you can adjust the volume level for each con-  
nection. This is useful if the connections have different volume levels.  
Press the  
or  
key to display the current volume setting.  
The current main volume appears on the display screen. Above it are two or three smaller  
volume indicators which can be used to adjust the different connections.  
Increase or decrease the speaker volume for all connections in the normal way using  
the  
and  
keys.  
Use the arrow keys to mark one of the connections.  
Adjust the speaker volume for the selected connection using the keys  
and  
.
MUTING THE MICROPHONE  
Press  
to turn off the microphone.  
The LEDs change from blue to red. The other party cannot hear what you are saying.  
Press  
to reconnect the call.  
PLACING A CALL ON TEMPORARY HOLD  
Press  
to put the call on hold.  
The LEDs change from blue to flashing red. Both the microphone and the speaker are turned off  
and the call is on hold.  
Press  
to reconnect the call.  
ENDING CALLS  
End the call by pressing  
.
17  
 
DURING A CALL  
SWITCHING CONNECTIONS DURING CALLS  
Adding a new connection during a call  
You can add another connection or switch between connection during a call.  
Press the  
button during the call.  
An indicator appears on the display screen in front of the selected connection.  
Use the arrow buttons to mark the connection you want to activate and confirm your  
choice by pressing OK.  
If you selected USB or MOBILE, this connection will open. You then connect the call via the  
computer or mobile phone.  
If you selected DECT, you will hear a dialling tone. You then dial the number on the Konftel  
300Wx or use the Phonebook.  
Press the  
key again to close the connectivity menu.  
Putting a connection on hold during a call  
Press the  
button during the call.  
Use the arrow buttons to mark the connection you want to put on hold and press the  
button.  
The indicator in front of the selected connection starts to flash.  
Repeat the above to reconnect the connection.  
Press the  
key again to close the connectivity menu.  
Disconnecting a connection during a call  
Press the  
button during the call.  
Use the arrow buttons to mark the connection you want to disconnect and confirm  
your choice by pressing  
.
The indicator in front of the selected connection goes out and the connection is disconnected.  
The other calls can continue.  
Press the  
key again to close the connectivity menu.  
18  
 
CONFERENCE GUIDE  
The conference guide allows you to create 20 conference groups with up to six people in  
each. You can now call the participants in a meeting by simply pressing a few buttons.  
You may need to adjust some settings in your Konftel 300Wx to make it compatible with  
your PBX. Please turn to page 22 in this user guide for more details.  
Please note that the conference guide is used for DECT calls. Calls via USB are con-  
nected via the PC and calls via MOBILE from the mobile phone.  
Entering text with the keypad  
Please turn to page 4 for instructions on using the keypad to enter text.  
CREATING CONFERENCE GROUPS  
Select  
> CONF GUIDE > ADD GROUP.  
Enter a group name and press OK to confirm.  
Press OK to enter the first person.  
Write the name of the first person and press OK to confirm. Enter the number and  
press OK to confirm.  
Press OK to add another person and repeat the above steps.  
Conclude by pressing  
.
MAKING CONFERENCE GROUP CALLS  
Press the  
button.  
Select the conference group you want to call.  
You can use the arrow buttons to press an alphanumeric button to jump to the first  
name that starts with that letter in the list.  
Press OK if you want to see who is in the group before you make the call.  
(Then press OK again or  
to call.)  
Press  
directly if you want to make the call without first checking who is in the  
group.  
The Konftel 300Wx dials the first person and asks you to confirm when the person answers.  
Press OK when the first person has answered.  
Continue in the same way for each person in the group.  
19  
 
CONFERENCE GUIDE  
If you don’t get an answer  
Press  
if one of the persons you are trying to call does not answer.  
The conference guide will ask you if you want to redial that person.  
Either press OK or  
If you decide not to redial (  
continue to the next person.  
.
) you will be asked if you want to end the conference guide or  
Press OK to continue and  
When the guide has ended, you will be connected with up to six people and ready to start your  
conference.  
to end the guide.  
Please note that you can also call a conference group via SEARCH GROUP in the  
CONF GUIDE menu.  
MAKING A TEMPORARY CONFERENCE GROUP CALL (MULTI-  
PARTY CALL) USING THE INSTANT GUIDE  
Press the  
button.  
Select INSTANT with the arrow buttons. Press OK to confirm.  
The Instant guide asks you to dial the first number.  
Dial the first person’s telephone number. Press OK to confirm.  
Press OK when the first person has answered.  
Press OK to call another person and repeat the above steps. Press  
called all the persons you want for your meeting.  
when you have  
If one of the persons does not answer, follow the steps for calling a saved conference  
group (see above).  
DISPLAYING CONFERENCE GROUP PARTICIPANTS  
Select  
> CONF GUIDE > SEARCH GROUP.  
Mark the group you want and press OK.  
The names of the conference group participants are displayed.  
Press  
OK or  
to return to the CONFERENCE GUIDE menu or  
to dial the group.  
to exit the menu. Press  
20  
 
CONFERENCE GUIDE  
EDITING CONFERENCE GROUPS  
Select  
> CONF GUIDE > EDIT GROUP.  
Here, you can change the name of a conference group, add or delete a person from a  
group and change a person’s name and phone number.  
Mark your choice of option in the menu and press OK to confirm.  
The names of the conference groups are displayed.  
Mark the group you want to change and press OK to confirm.  
Mark a person you want to change and press OK to confirm.  
Make the change and press OK to confirm.  
Delete a number or a letter in a name by pressing  
. If you want to cancel the  
change you are making and leave the name or number as they were, press  
the CONFERENCE GUIDE menu appears.  
until  
DELETING CONFERENCE GROUPS  
Select  
> CONF GUIDE > ERASE GROUP.  
Mark the group you want to delete and press OK.  
Confirm that you really want to delete the group by pressing OK or cancel the deletion  
of a group by pressing  
.
DELETE ALL CONFERENCE GROUPS  
Select  
> CONF GUIDE > ERASE ALL.  
Confirm that you really want to delete all groups by pressing OK or cancel the deletion  
of all groups by pressing  
.
21  
 
CONFERENCE GUIDE  
CONFERENCE GUIDE SETTINGS  
When a multi-party call is going to be connected, a special signal (called flash or R-pulse)  
is produced which transmits the command (enquiry, conference and return) to the PBX. It  
may be necessary to change the type of signal if calls are connected via a PBX. Different  
PBXs may require different signals. These requirements should be specified in the techni-  
cal data for the PBX. Settings for the most common PBXs are listed on Konftel’s website.  
Select  
> CONF GUIDE > SETTINGS.  
Enter the command for a enquiry for a new dialling tone and press OK to confirm. (“F”  
is the default setting.)  
Enter the command to connect everyone to a multi-party call and press OK to confirm.  
(“F3” is the default setting.)  
Enter the command to return to your original call and press OK to confirm. (“F1” is  
the default setting.)  
If you experience problems making multi-party calls  
Your PBX may not be programmed to admit multi-party calls or the procedure may be  
different. Please contact your telephone administrator or service provider.  
DISPLAYING CONFERENCE GUIDE STATUS  
Select  
> CONF GUIDE > STATUS.  
The display screen indicates the number of conference groups already stored plus how many more  
groups can be added.  
22  
 
PHONEBOOK  
The Konftel 300Wx has a phonebook that holds up to 200 entries. See page 14 for mak-  
ing calls via the phonebook.  
Entering text with the keypad  
Please turn to page 4 for instructions on using the keypad to enter text.  
SEARCHING FOR CONTACTS  
The simplest way to search for a contact in the address book is to hold down a  
number button for two seconds (see page 14). You can also search for a contact via  
the PHONEBOOK menu.  
Select  
> PHONE BOOK > SEARCH CONTACT.  
Mark the contact you want.  
You can use the arrow buttons to press an alphanumeric button to jump to the first  
name that starts with that letter in the list.  
Press OK or  
to dial the selected contact,  
to return to the PHONEBOOK menu  
or  
to exit the menu.  
ADDING CONTACTS  
Select  
> PHONE BOOK > ADD CONTACT.  
Enter the name of the contact and press OK to confirm.  
Write the number and press OK to confirm.  
Press OK to add another contact or  
to exit the menu.  
EDITING CONTACTS  
Select  
> PHONE BOOK > EDIT CONTACT.  
Mark the contact you want to change. Press OK to confirm.  
Make the change and press OK to confirm.  
Delete a number or a letter in a name by pressing  
change you are making and leave the name or number as they were, press  
the PHONEBOOK menu appears.  
. If you want to cancel the  
until  
23  
 
PHONEBOOK  
DELETING CONTACTS  
Select  
> PHONE BOOK > ERASE CONTACT.  
Mark the contact you want to delete and press OK.  
Confirm that you really want to delete the contact by pressing OK or cancel the dele-  
tion of a contact by pressing  
.
DELETING ALL CONTACTS  
Select  
> PHONE BOOK > ERASE ALL.  
Confirm that you really want to delete all contacts by pressing OK or cancel the dele-  
tion of a contact by pressing  
.
DISPLAYING PHONEBOOK STATUS  
Select  
> PHONE BOOK > STATUS.  
The display screen indicates the number of contacts already stored plus how many more contacts  
can be added.  
24  
 
RECORDING  
It is possible to record a phone conference on an SD (Secure Digital) memory card so  
you can listen to it later on. It is possible to record a call in progress and use the Konftel  
300Wx as a dictaphone.  
A flashing symbol appears on the display screen during recording. A beep is heard every  
10 seconds so that other parties in the call know it is being recorded. The beep can be  
turned off (see page 27).  
The recorded call is saved on the memory card. The document is named after the time at  
which the recording began (e.g. 14-35-01.wav) and is saved in a folder with the current  
date. This name can be changed after the recording has ended (see page 27).  
STARTING A RECORDING  
Remember to notify all parties in the call before you start recording.  
Press the  
button and press OK to confirm.  
The recording symbol flashes on the display screen.  
MUTE FUNCTION  
Press the  
The LEDs change from blue to red.  
button during a call to turn the microphone off.  
The other party cannot hear what you are saying and only the called party is recorded.  
HOLD  
Press  
during the call to put the call on hold.  
The LEDs change from blue to flashing red.  
Both the microphone and the speaker are turned off and the call is on hold. None of the parties  
will now be recorded.  
ENDING A RECORDING  
Press the  
button press OK to confirm.  
The recording symbol is no longer displayed on the screen.  
If you are recording a call and the call is ended, you will be asked if you want to stop  
recording.  
25  
 
RECORDING  
LISTENING TO A RECORDING  
You can listen to a recorded phone conference on your Konftel 300Wx or a computer  
using an SD memory card reader. Recordings are saved in .wav format and can be played  
back on your choice of media player.  
Listening to recordings on the Konftel 300Wx:  
Select  
> RECORDING > PLAYBACK FILE.  
Mark the folder you want (date) and press OK to confirm.  
A list of all recordings for the specified date is displayed. Names, date, time and length are  
displayed for each recording.  
Mark the recording you want and start the playback by pressing OK.  
Adjusting the speaker volume  
Increase the volume using the  
button and lower it using  
.
Pause playback  
Pause the playback by pressing OK.  
Restart playback by pressing OK again.  
Move forward in the recording during playback  
Move forward in the recording by pressing arrow down or backward by pressing arrow  
up.  
The recording advances about 10 seconds every time you press the button.  
You can also jump further forward in the recording:  
Key 3 – forward 1 minute  
Key 6 – forward 10 minutes  
Key 1 – backward 1 minute  
Key 4 – backward 10 minutes  
Stop playback  
Stop the playback by pressing  
.
26  
 
RECORDING  
MANAGING RECORDINGS  
Editing the name of a recording  
The recording is named by default with the time at which the recording started.  
Select  
> RECORDING > EDIT FILE.  
Mark the folder you want and press OK to confirm.  
Mark the recording to be edited and press OK.  
Make the change and press OK to confirm.  
Delete a number or a letter in a name by pressing  
.
If you want to cancel the change you are making and leave the name or number as they  
were, press several times until the RECORDING menu appears.  
Deleting a recording  
Select  
> RECORDING > DELETE FILE.  
Mark the folder you want and press OK.  
Mark the recording to be deleted and press OK.  
Confirm that you really want to delete the recording by pressing OK again, or cancel  
the deletion of a recording by pressing  
.
Deleting all recordings  
Select  
> RECORDING > DELETE ALL.  
Confirm that you really want to delete all recordings by pressing OK again, or cancel  
the deletion of a recording by pressing  
.
ADJUSTING THE RECORDING INDICATOR  
A short beep is heard every 10 seconds so that all the far-end parties in the call know it is  
being recorded. This feature can be turned off.  
Select  
> RECORDING > SETTINGS.  
Select your choice and press OK to confirm.  
DISPLAYING RECORDING FEATURE STATUS  
Select  
> RECORDING > STATUS.  
The display screen indicates the number of recordings, the total length of recorded calls and how  
many hours of recording time are left before the memory card is full.  
27  
 
SETTINGS  
DECT  
Registering with a base station  
Select  
> SETTINGS > DECT > REGISTER.  
The Konftel 300Wx registration guide starts.  
See page 12 for a detailed description of the registration process.  
Deregistering from a base station  
This option only works with a Konftel DECT base station.  
Select  
> SETTINGS > DECT > DE-REGISTER.  
The Konftel 300Wx retrieves a list of the handsets that have been registered with that particular  
Konftel DECT base station. There is a filled box in front of the name of the handset that you are  
using (Konftel 300Wx).  
Mark the handset you want to de-register and press OK to remove it.  
Enter the base station’s PIN code (0000) and confirm your choice by pressing OK.  
Select a base station  
Select  
> SETTINGS > DECT > BASE.  
The AUTO option and the base stations that are registered are displayed as options in the menu.  
AUTO (default) means that the Konftel 300Wx automatically selects the registered base  
station that has the greatest signal strength.  
Enabling PARK code  
Select  
> SETTINGS > DECT > PARK.  
Disabled is defalult. PARK is a function that makes it possible to lock a handset/confe-  
rence phone to a specific base station using a security code.  
Select Inband DTMF generation  
Select  
> SETTINGS > DECT > ACTIVATE DTMF.  
DTMF (Dual-tone multi-frequency signaling) is used for telecommunication signaling over  
analog telephone connections, eg. to a PBX or to log on to a phone bank or a conferencing  
service.  
The tones can be generated by the phone (inband – which is default) or by the PBX it is  
connected to.  
Select Inband DTMF generation  
Select  
> SETTINGS > DECT > MULTIKEY DIALING.  
Multikey dialing means that all DTMF tones are sent as one command using speed-dial  
28  
 
SETTINGS  
instead of one tone for each pressed button.  
Disable G722 audio codec  
Select  
> SETTINGS > DECT > G722.  
G722 is an audio codec (compression standard) with high quality. Some PBXs don’t sup-  
port this.  
APPERANCE  
Selecting languages  
Select  
> SETTINGS > APPERANCE > LANGUAGE.  
Select the language you want and press OK to confirm.  
Changing text on the display screen  
The text on the display screen can be changed when the Konftel 300Wx is on hook.  
Select  
> SETTINGS > APPERANCE > SCREEN TEXT.  
Delete existing text using and enter your new text. Press OK to confirm.  
Adjusting LCD contrast  
Select  
> SETTINGS > APPERANCE > LCD CONTRAST.  
Select your choice and press OK to confirm.  
DATE AND TIME  
Changing the time  
Select  
> SETTINGS > TIME DATE > TIME.  
Change the flashing figures for the hour using the arrow buttons or by entering the  
figures on the keypad. Press OK to confirm and to continue to minutes.  
Changing the time format  
Select  
> SETTINGS > TIME DATE > TIME FORMAT.  
Select either a 12-hour or a 24-hour format using the arrow buttons and press OK to  
confirm your choice.  
Changing the date  
Select  
> SETTINGS > TIME DATE > DATE.  
29  
 
SETTINGS  
Change the flashing figures for the year using the arrow buttons or by entering the  
figures on the keypad. Press OK to confirm and to continue to the month, and then  
proceed in the same way for the day.  
Changing the date format  
Select  
> SETTINGS > TIME DATE > DATE FORMAT.  
Select the preferred date format and press OK to confirm your choice.  
SOUND  
Adjusting ring level volume  
Select  
> SETTINGS > SOUND > RING LEVEL.  
Select your choice and press OK to confirm.  
There are six volume levels plus a silent mode. You will hear the ring tone for each  
level you select. If you select silent mode, an LED on the phone flashes when an  
incoming call is received.  
Deactivating keypad tones  
You can select whether or not you want a tone to be heard when you press a button. Note  
that this setting does not affect the tone you hear when you dial a number in call mode.  
Select  
> SETTINGS > SOUND > KEY TONE.  
Select your choice and press OK to confirm.  
Adjusting sound (equalizer)  
The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL and  
BRIGHT).  
Select  
> SETTINGS > SOUND > EQUALIZER.  
Select your choice and press OK to confirm.  
Adjusting microphone volume with mobile phone connected  
The Konftel 300Wx microphone has seven volume settings, so if the volume of calls via  
Mobile phones is too soft or too loud, you can easily adjust it to the right level.  
Select  
> SETTINGS > SOUND > MOBILE LEVEL.  
Select your choice and press OK to confirm.  
30  
 
SETTINGS  
SLEEP MODE  
It is possible to deactivate the sleep mode.  
Välj  
> SETTINGS > SLEEP MODE.  
SOFTWARE  
Upgrading  
This menu option restarts the Konftel 300Wx in upgrade mode. See page 32.  
Resetting  
This resets all settings to the default. Please note that this also deletes all contacts in the  
phonebook and all groups saved in the conference guide.  
Select  
> SETTINGS > FACTORY RESET.  
Confirm that you really want to reset the settings to default by pressing OK again, or  
cancel the resetting procedure by pressing  
.
CHECKING STATUS  
If you need to check the software version or serial number.  
Select > STATUS.  
31  
 
UPGRADING SOFTWARE  
The Konftel 300Wx is continually being developed with smart features and the software  
can be upgraded to ensure the unit is always running the latest software version.  
UPGRADING FROM A PC  
Installing Konftel Upgrade utility  
Click to download Konftel Upgrade utility.  
Install the software on your computer.  
Follow the instructions given by the installation program.  
We recommend that you open and read the installation instructions document (PDF).  
Restart the Konftel 300Wx in upgrade mode  
Connect the Konftel 300Wx to the PC using the USB cable.  
Select  
> SETTINGS > UPGRADE MODE.  
Confirm that you want to restart in upgrade mode by pressing OK or cancel the restart  
procedure by pressing  
.
You can also restart the unit in upgrade mode by holding down the  
Konftel 300Wx is being started – i.e. the battery is inserted.  
key while the  
Updating software  
Start the Konftel Upgrade utility software on your computer from the Start menu.  
Follow the instructions that the software guide gives you.  
We recommend that you open and read the installation instructions document (PDF).  
We recommend that you let Konftel Upgrade utility automatically download and install  
the latest version from Konftel’s website. You can also install a Konftel firmware file  
that has already been downloaded to the PC’s hard drive.  
32  
 
TECHNICAL SPECIFICATIONS  
Size  
Diameter 240 mm, height 77 mm  
1 kg  
Weight  
Colour  
Liquorice black  
Display screen  
Keypad  
Illuminated graphics (LCD), 128x64  
Alphanumerical 0–9, *, off, mute, hold, volume up, volume  
down, 5 buttons for menu navigation, connectivity menu,  
conference guide  
Anti-theft protection  
Memory  
Kensington security slot  
Support for SD memory cards up to 2 GB  
Upgrades  
The Konftel Upgrade utility upgrades Konftel 300Wx software  
via the USB connection  
Connectivity  
Wireless  
DECT / DECT 6.0, GAP-compatible  
USB 2.0 Mini B  
PC connection  
Mobile connection  
Power supply  
6/6 DEC  
Battery: Emerging Power Li 18S, 7.2 V 5200 mAh Lithium ion  
Konftel 300Wx charging cradle  
Konftel charging station  
AC adapter  
Model S024EM1400150  
100–240 V AC / 14 V DC, 1.5 A  
Audio  
Technology  
Microphone  
Reception area  
Speakers  
OmniSound® HD  
Omni-directional  
Up to 30 metres2, >10 people  
Frequency band 200–3300 Hz, analogue line (DECT)  
200–7000 Hz, USB VoIP  
Volume  
90 dB SPL 0.5 m  
Equalizer  
Three pitches: soft, neutral, bright  
33  
 
TECHNICAL SPECIFICATIONS  
Environment  
Temperature  
5°–40°C  
Relative humidity  
20–80% condensation free  
Recommended acoustic conditions  
Reverberation period: 0.5 S Rt 60  
Background noise: 45 dBA  
KONFTEL DECT BASE STATION (ACCESSORIES)  
Power supply  
AC adapter ZDA060060m-N (m=US, EU, BS)  
100–240 V AC / 6 V DC, 600 mA  
Cable length  
Tele connection  
Compatibility  
2 metres  
Analogue PBX or PSTN, RJ-11  
A Konftel DECT base station is GAP-compatible and can be  
connected to analogue lines or any PBX equipped with an  
analogue extension.  
Up to 7 GAP-compatible DECT units can be connected to a  
Konftel DECT base station, EU version  
Up to 4 GAP-compatible DECT units can be connected to a  
Konftel DECT base station, US version  
Dimensions  
Weight  
175x160 mm  
240 grams  
34  
 
SERVICE AND GUARANTEE  
If anything is wrong with your Konftel unit, please contact the place of purchase.  
Guarantee  
We give a two-year guarantee on our conference telephones.  
Service  
Service is offered after the expiration of the guarantee. Please contact your retailer and  
ask for a cost estimate.  
Konftel support  
If you have any questions about the guarantee and service, please contact your Konftel  
support centre  
Europe: +46(0)90-706 489 (Monday–Friday 8.00–17.00 GMT+1)  
USA and Canada:  
+1 866-606-4728 (Monday–Friday 08.00–17.00 GMT-8)  
35  
 
Konftel is a leading company and the world’s fastest growing brand, within audio  
conferencing equipment. Since 1988, our mission has been to help people around  
the world to conduct meetings despite distances. Based on our success, we know that  
audio conferencing is a great way to save time, money and at the same time contribute  
to a better environment. High audio quality is essential for efficient meetings, this is why  
our patented audio technology OmniSound®, is built into all Konftel Conference phones.  
The products are sold globally under the Konftel brand and our head-quarter is based  
in Sweden. Read more about the company and products on www.konftel.com  
Konftel AB, Box 268, SE-901 06 Umeå, Sweden  
Phone: +46 90 706 489 Fax: +46 90 131 435 E-mail: [email protected]  
110297 Rev 1A  
 

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